Confidentiality Agreement

1. Introduction

CentralReferenceHub ("we," "us," or "our") is devoted to maintaining your privacy. This Privacy Policy outlines our methods for collecting, utilizing, revealing, and protecting your data when you navigate our website centralreferencehub.xyz or engage in our yacht charter offerings.

Utilizing our offerings signifies your agreement to the data handling practices detailed in this policy. This policy adheres to relevant privacy regulations including the Personal Information Protection and Electronic Documents Act (PIPEDA) and other significant Canadian privacy statutes.

2. Information We Collect

2.1 Personal Information

We gather personal details that you willingly supply to us when you:

• Reserve a yacht charter
• Reach out to us via our website or telephone
• Opt-in to our mailing list
• Complete forms on our website
• Engage in surveys or promotional events

The details we collect may include:

• Your name and contact details (including email, telephone, and address)
• Financial details for payments (handled securely through third-party service providers)
• Preferences and requirements regarding your yacht charter
• Details for an emergency point of contact
• Any provided information on dietary needs or health conditions

2.2 Information Gathered Automatically

In the event of your visit to our site, we gather specific data about your device and the manner in which you use our website:

• Geolocation and IP address data
• Type and version of your web browser
• Duration of time spent and pages you've explored on our website
• Sites that directed you to ours
• Details about your device (model, screen dimensions, and so forth)

2.3 Cookies and Similar Technologies

Our website employs cookies and comparable tracking methods to improve your interaction with our platform. With these technologies, we can:

• Store your settings and preferences
• Examine our site's usage and effectiveness
• Offer content tailored to you
• Augment our offerings

Your discretion over cookies can be exercised via your internet browser's preferences or our site's cookie consent notice.

3. The Purposes of Processing Your Data

We utilize the gathered data for the purposes listed below:

• Service Provision: For the issuance of yacht rental services, booking processing, and to communicate regarding your booking details
• Customer Service: To handle your queries and offer support when needed
• Transaction Management: For handling financial transactions and managing invoices
• Ensuring Safety: To maintain operational security and prevent deceptive activities
• Promotional Activities: To send you offers and news, subject to your approval
• Enhancing Our Website: To assess user interaction and enhance the performance of our website
• Adhering to Laws: To abide by legal obligations and authoritative norms

4. Distribution and Disclosure of Information

We firmly refuse to sell, exchange, or lease your personal details to external entities. Your personal information may be disseminated under these scenarios:

4.1 Collaborating with Service Providers

Information could be shared with reliable external service vendors who contribute to: the handling of financial transactions; maintenance of our online platform; orchestrating email campaigns; collating analytics to track performance; customer service.

4.2 Legal Boundaries

We retain the right to reveal your information if mandated by law or to conform to legal proceedings, court directives, cases of emergency, or probes into suspected fraud or illicit activities.

4.3 Corporate Alterations

Should our company undergo a merger, acquisition, or sell-off of business assets, your details may be transferred as a constituent of the deal.

5. Data Security

To safeguard your personal data from unauthorized access, changes, exposure, or destruction, we employ suitable technical and administrative strategies. These strategies encompass encryption, protected servers, control of access, periodic evaluations, and training for staff.

Nonetheless, it's important to acknowledge that no internet transmission method or electronic storage system is completely secure. Thus, we cannot promise the complete protection of your personal data.

6. Data Retention

Your personal data is retained only for the time necessary to achieve the reasons it was gathered or as mandated by legal requirements. The usual retention durations are:

• Charter bookings: 7 years (due to tax/legal obligations)
• Marketing communications: until you unsubscribe or request deletion
• Website analytics: 26 months
• Customer support: 3 years from the last interaction

7. Your Rights and Choices

You have rights such as getting access to your data, requesting amendments, erasure (following legal constraints), data portability, opting out from marketing communications, and managing cookies. Should you want to exercise any of these rights, please get in touch with us using the provided contact details.

8. Services from External Parties

8.1 Google Analytics

Google Analytics is utilized for assessing the traffic on our site. For those who prefer not to be tracked by this service, there is the Google Analytics Opt-out Browser Add-on available.

8.2 Social Media Platforms

Links to social networking sites may be present on our website, each operating under their distinct privacy policies.

8.3 Payment Handling

Secure third-party payment services that comply with PCI DSS standards are used to process financial transactions.

9. Transfer of Data Internationally

Data you provide might be transmitted and processed in countries other than Germany, where we ensure to maintain the protective measures as required by relevant data privacy regulations.

10. Privacy of Minors

Our site's content and services are not intended for children under the age of 13, and it is our policy not to knowingly gather information from them. In the event that you suspect a minor has provided us with their personal data, we urge you to get in touch with us immediately.

11. Changes to This Privacy Policy

Our Privacy Policy may be modified to align with new practices or adjustments in legal stipulations. Notifications of such updates will be executed through the publication of the revised policy on our website, notifications to our registered users via email, or announcements prominently displayed on our platform. Your continued usage of our services after the newly set effective date implies your consent to the updated terms.

12. Contact Information

For any inquiries about this Privacy Policy or how we handle personal data, please reach out to us using the following details:

13. Compliance with Google Ads User Consent Policy

We adhere to the user consent policy of Google Ads. You have the option to adjust your preferences regarding cookies and tracking technologies at any time through our cookie settings panel.